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Quality Manager

Tools, Inc.

This is a Full-Time position in Sussex, WI posted January 23, 2023.

This collaborative role has overall responsibility for ensuring quality in every aspect of our business and manages our adherence to ISO 9001:2015. We are seeking an experienced professional whose passion is quality. The QM manages our Quality Dept as well as supporting our internal production team along with customers and suppliers in our quality needs. We are excited to have a strong manager who takes ownership and strives to improve our quality program. We look forward to bringing in a leader with strong interpersonal skills who can provide prompt feedback and establish communication paths in order to keep us working together to meet the expectations of our customers. This position reports to the General Manager.


  • Plan, direct and audit all aspects of the quality team
  • Work with the quality team support to ensure quality goals are met for a project and PPAP’s, Gage R&R’s, and all other requirements are taken care of
  • Review of measurement layouts before submission to the customer
  • Work closely with those customers while building and maintaining strong customer relationships through direct contact on all aspects of quality
  • Recognize resources required to meet customer expectations and or with the information provided by management to ensure goals are met – communicate those needs to the affected internal groups
  • Review of measurement layouts before submission to the customer
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends
  • Create and implement inspection and testing criteria or procedures
  • Analyze production part processes for opportunity for continuous improvement to support gains in safety, efficiency, or quality
  • Facilitate productive cross-functional meetings
  • Administer a broad range of documentation and tasks including scheduling and maintaining meeting calendars, publish minutes, assign and track completion to follow up items as needed


  • We will consider candidates who have 2+ years of quality management experience as well as 5+ years of manufacturing background.
  • Experience in a fast-paced manufacturing environment.
  • Skilled in print reading including GD&T.
  • Proactive and self-motivated, results oriented with the ability to prioritize multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established time frames.
  • The ability to develop strategy, solve practical problems, make recommendations, and/or reach decisions.
  • Successful track record in leading and managing change throughout an organization.
  • Excellent interpersonal and leadership skills with a demonstrated ability to coach/develop a strong team.
  • Professional presentation, written, verbal and communication skills with the ability to interact and work with employees and customers at all levels of the organization.
  • Strengths in decision making, prioritization, problem solving, follow up and detail.
  • Ability to work well under pressure in a fast-paced environment with focus and purpose.
  • The capacity to successfully work independently as well as in cross-functional groups.
  • High level of proficiency in Microsoft Office applications.

Commitment To Living The Tools Inc. Company Values

Integrity – The foundation on which we build relationships and trust

Excellence – Our customers expect it

Collaboration – We succeed in numbers, relying on each other

Innovation – Our creativity ensures our future success

Gratitude – We appreciate those around us


  • Paid Time Off (Vacation/Holidays)
  • 10 Paid Holidays
  • Health Insurance
  • Vision Insurance
  • Company Paid Dental Insurance
  • Training & Development
  • Voluntary Short Term & Long Term Disability
  • Retirement Plan (401k, ROTH)
  • 401k Match
  • Profit Sharing
  • On-site Fitness Facility
  • Cliamte Controlled

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