Delivery Associate

In this role you will work to provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role.

The Transport Agent will work to deliver items to clients or businesses in a safe, timely manner. This person will be responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Responsibilities include:

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
• Interpret and execute state laws and regulations required when delivering medical cannabis
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept and manifests are returned completed and ready for filing
• Maintaining positive professional relationships with dispensary staff
• Timely and effective communication when issues arise while making deliveries
• Other duties as assigned

Required Skills

• Must be 21 years or older and pass any and all required pre-employment screenings
• Must have a clean motor vehicle driving record (minor violations may be considered)
• Must have a valid drivers license
• Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
• Basic math skills with the ability to handle cash transactions
• Must be able to sit and drive for extended periods of time while maintaining focus.
• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 50 lbs (100 lbs with assistance) AND must be able to do so with extreme care and caution when working with product.
• Must be able to lift and carry up to 20 lbs

Desired Skills

• Professional knowledge and working experience of cannabis products from a regulated retail or medical distribution center 
• Computer skills working within a POS system as well as cash register and payment processing

About Ascend Wellness Holdings

AWH is a vertically integrated cannabis cultivator, processor, and dispensary operator with assets in Illinois, Massachusetts, Michigan, New Jersey, and Ohio. We seek to foster a robust and inclusive cannabis organization through providing a premium, unmatched customer-focused retail experience and producing quality and mindfully created cannabis products. Our goal is to build a world class team that will continue our mission of helping to shape the future of cannabis and bettering our customers life with cannabis. How will we achieve this? By offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. 

When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously. 

WHY AWH? 

Our people are our greatest asset. Our teams are comprised of a group of skilled and passionate professionals and partners from a diverse range of fields. We believe in not only building a diverse team but creating a space where ALL feel welcome and training our leaders to not only be inclusive themselves but to inspire their teams to be the same. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, national origin, age or disability. We believe in providing competitive compensation, quality benefits and a work environment that fosters creativity, hard work and leverage every one of our employees’ unique skills while giving them what it takes to advance those said skills and learn new ones. We sweat the details to ensure our teams are confident and excited to provide best in class service to our customers and communities we serve. 

Equal opportunity employer

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.