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DCSA Change Management Analyst

GovCIO

This is a Full-Time position in fairfax, va posted January 26, 2023.

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering technology-related innovation to governmental operations that improve the citizen experience every day.

But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?

Project Overview

Perform maintenance, remediations, and updates to mission critical applications used to support the DCSA background investigation processes. Provide architecture and cyber security support for the 9 High Value Assets (HVA) that make up the entire background investigation system.

Responsibilities

In this role you will support the Defense Counterintelligence Security Agency (DCSA), Background Information Systems (BIS), Case Processing and other background investigation systems. The successful candidate will coordinate Change Management processes across the DCSA IT PMO and with the enterprise change management team. This includes change management support for nine (9) high-value, mission critical systems providing background investigation processing. The position oversees change management activity for relevant systems with coordination touchpoints related to infrastructure, networking, security, and other support entities. The position is responsible for coordination and execution of configuration management documents and reviews as well as recurring weekly review sessions. The position is expected to coordinate and support branches across the DCSA IT PMO with system development and operational activities. ServiceNow is the primary workflow management tool used within the environment.

Required Qualifications

  • Bachelor’s with 8+ years (or commensurate experience)
  • US Citizenship and ability to hold a Security Clearance.
  • Ability to manage multiple projects simultaneously.
  • Ability to complete tasking with minimal management.
  • Ability to identify, interpret and evaluate major applications and infrastructure.
  • 5+ years of Software Development Life Cycle experience in a federal environment
  • 3+ years of development experience in agile development methodology
  • 3+ years of change management experience in a federal government position
  • Experience with automated workflow management tools (such as ServiceNow)
  • Strong written and verbal communication skills
  • Demonstrated experience interacting with software application program development and management personnel.
  • Moderate to advanced skills with O365 components to include Word, Excel, PPT, etc.

Desired Qualifications

  • Active Security Clearance of Top-Secret level or higher
  • Experience with workflow management in ServiceNow
  • Experience with meeting hosting via MS Teams

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