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Customer Service Rep

Rash Curtis & Associates

This is a Full-Time position in Fairfield, CA posted November 25, 2022.

Customer Service Rep
EARN TOP $$$ – NO PRIOR EXPERIENCE REQUIRED, PAID TRAINING PROVIDED
Rash Curtis & Associates was founded in 1977. We specialize in Healthcare Revenue Recovery and have extensive experience in Healthcare Receivable Management from Early-Out, Insurance Billing and Follow-Up, Collections, and Legal Services.
Job Description
Handling a large volume of calls from healthcare patients, typing, taking payments via phone, and escalating calls to supervisors if necessary. Educating customers and resolving issues related to insurance, establishing reasonable payment plans.
Compensation
This is a full-time position that offers an hourly wage as well as a production-based monthly bonus. The average monthly gross earnings of our top employees in this position is $5,776.74.
Benefits
Medical
Dental
Vision
Supplemental Health Insurance
401(k), with matching up to 4%
Sick/Holiday/Vacation Pay
Other Incentives
Incentive Bonus
Monthly Raffle (Up to $2,200 Cash/Prizes)
Daily Cash Contest
Company Luncheons
Minimum Qualifications
Great personality
Excellent phone etiquette
Great interpersonal and communication skills
Ability to remain calm in all situations
Great attendance
Ability to multitask
Strong sense of work ethics
Able to work in a fast-paced environment
General computer knowledge
Basic typing skills
Preferred Qualifications
Understanding of insurance billing procedures
Bilingual (Spanish)
Previous Collection and/or Call Center Experience
Negotiation Skills
Creative Problem Solver
Job Types: Full-time, Part-time
Salary: $16.00 – $17.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid sick time
Paid time off
Tuition reimbursement
Vision insurance
Physical setting:
Call center
Schedule:
8 hour shift
M-F
Bonus pay
Commission pay
Associated topics: call center, customer care, customer order, customer service, customer service representative, guest, phone call, service call, service representative, support specialist


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